Electronic Check Processing Issues
Incident Report for Gateway Services
Resolved
We observed errors processing Electronic Check Transactions in the between 1:17 PM CDT
to 4:21 CDT. We have not seen any issues processing since 4:21 PM CDT
Posted Dec 06, 2024 - 17:10 CST
Monitoring
Electronic check processing has resumed normal operation. Engineers will continue to monitor.
Posted Dec 06, 2024 - 16:38 CST
Update
Engineers are continuing to work on resolving the problem.
Posted Dec 06, 2024 - 15:52 CST
Update
Engineers are continuing to work on resolving the problem.
Posted Dec 06, 2024 - 15:14 CST
Update
Engineers are continuing to work on resolving the problem.
Posted Dec 06, 2024 - 14:36 CST
Identified
Engineers have identified the issue and are working on resolving the problem.
Posted Dec 06, 2024 - 14:06 CST
Investigating
Engineers are investigating connectivity issues impacting electronic check processing as of 1:17 PM CDT
Posted Dec 06, 2024 - 13:32 CST
This incident affected: Electronic Check Processing.