Gateway Errors

Incident Report for Gateway Services

Resolved

No further issues have been observed.

Posted Feb 10, 2026 - 14:45 CST

Monitoring

We have resolved the issue causing elevated error rates and increased page load times affecting Web Portals and Quick Click. Our engineers are closely monitoring systems to confirm all services remain stable.

Posted Feb 10, 2026 - 12:23 CST

Identified

Engineering is deploying a mitigation to address elevated error rates and increased page load times. This issue is impacting Web Portals and Quick Click. We will continue to provide updates as mitigation progresses.

Posted Feb 10, 2026 - 11:56 CST

Investigating

We are currently investigating an increase in errors affecting the web app. Our team is working to identify the cause and restore normal performance.

Posted Feb 10, 2026 - 11:25 CST

This incident affected: Query API.