TSYS Processing

Incident Report for Gateway Services

Resolved

No further connection timeouts on the platform have been observed.
Posted Mar 15, 2026 - 08:45 CDT

Monitoring

Our system experienced response timeouts to the Tsys platform between 2026-03-15 8;06 AM and 2026-03-15 8;12 AM less than 10% of transactions processed on the Tsys Platform were affected. Engineers continue monitoring for additional issues.
Posted Mar 15, 2026 - 08:29 CDT
This incident affected: Credit Card Processing and Credit Card Processors (TSYS).