First Data Omaha processing

Incident Report for Gateway Services

Resolved

There have been no connection errors on the First Data Omaha platform since 10:20 AM CDT. Sporadic connection errors occurred between 3:17 AM - 10:20 AM CDT. 11% of transactions to First Data Omaha resulted in a connection timeout during this time period.

Posted Aug 20, 2023 - 12:33 CDT

Update

Engineers are continuing to investigate sporadic connection issues to the First Data Omaha platform.

Posted Aug 20, 2023 - 06:52 CDT

Investigating

Engineers are investigating sporadic connection issues to the First Data Omaha platform.

Posted Aug 20, 2023 - 03:28 CDT

This incident affected: Credit Card Processors (First Data Omaha).