Transaction processing issues

Incident Report for Gateway Services

Resolved

A limited number of transactions processed Transactions processed through the Global, Worldpay, FirstData, AIB, Lloyds, Amex platforms were impacted between 6:30 AM CDT and 9:08 AM CDT We have not seen any errors since that time.
Posted Oct 06, 2025 - 10:37 CDT

Monitoring

We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
Posted Oct 06, 2025 - 09:18 CDT

Investigating

We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway. Some customers may be experiencing service issues as a result.
Posted Oct 06, 2025 - 09:00 CDT
This incident affected: Credit Card Processing.