Gateway Connectivity

Incident Report for Gateway Services

Resolved

No further errors have been observed. There were sporadic connection issues between 6:00 PM - 6:29 PM CST on the gateway portal and APIs.

Posted Dec 20, 2023 - 18:51 CST

Monitoring

Engineers have identified and applied a fix. We are currently monitoring connectivity across the gateway.

Posted Dec 20, 2023 - 18:36 CST

Investigating

We are currently investigating sporadic issues connecting to the gateway portals and API.

Posted Dec 20, 2023 - 18:23 CST

This incident affected: Transaction API, Control Panel, Credit Card Processing, Electronic Check Processing, and Query API.