Gateway Services Status

All Systems Operational

Transaction API Operational

Control Panel Operational

Credit Card Processing Operational

Electronic Check Processing Operational

Query API Operational

Customer Support Operational

Phone Operational

Credit Card Processors Operational

First Data Omaha Operational

First Data Nashville Operational

First Data Nashville North Operational

First Data Caribbean Operational

First Data Canada Operational

Chase Paymentech Operational

TSYS Operational

Elavon Operational

Global Payments Operational

Worldpay / Vantiv Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

Collect Checkout - Increased Error Rates and Latency

Resolved - Engineers are no longer observing elevated error rates or load times on Collect Checkout. This incident is now resolved.
Jun 20, 13:22 CDT

Monitoring - Mitigations deployed have alleviated the elevated latency. The team continues to monitor for any return of slowness
Jun 19, 22:20 CDT

Update - Engineering continues to work with upstream providers to mitigate the issue. Error rates have significantly improved, but high latency for Collect Checkout calls is still being observed.
Jun 19, 14:30 CDT

Identified - Engineering is reviewing issues resulting increased error rates and load times with Collect Checkout
Jun 19, 12:58 CDT

Mastercard Processing Issue on TSYS Sierra

Resolved - The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Jun 20, 11:00 CDT

Monitoring - We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
Jun 20, 10:00 CDT

Identified - We have identified the issue impacting Mastercard transactions of merchants on the TSYS (Sierra) processor. The appropriate parties have been informed and are working to resolve. An update will be provided shortly.
Jun 20, 09:45 CDT

Investigating - We are currently investigating a potential service incident that may be impacting a small number of merchants processing Mastercard transactions through TSYS Sierra. A further update will be provided shortly.
Jun 20, 06:46 CDT

Jun 19, 2025

Experiencing intermittent connectivity issues

Resolved - This incident is now resolved. We are no longer seeing any intermittent issues.
Jun 19, 00:57 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 18:50 CDT

Identified - The issue has been identified and a fix is being implemented.
Jun 18, 18:45 CDT

Update - We are continuing to investigate the issue.
Jun 18, 18:31 CDT

Investigating - We are currently investigating an issue that is causing intermittent connectivity issues. It is mainly affecting Collect checkout and Quickclick. We thank you for your patience.
Jun 18, 17:31 CDT