All Systems Operational

Transaction API Operational
Control Panel Operational
Credit Card Processing Operational
Electronic Check Processing Operational
Query API Operational
Customer Support Operational
Phone Operational
Credit Card Processors Operational
First Data Omaha Operational
First Data Nashville Operational
First Data Nashville North Operational
First Data Caribbean Operational
First Data Canada Operational
Chase Paymentech Operational
TSYS Operational
Elavon Operational
Global Payments Operational
Worldpay / Vantiv Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 22, 2026

Web Portal Down - API Processing
Resolved - We are seeing stability. This issue is now resolved.
Oct 22, 12:38 CDT
Monitoring - We have applied a fix, and the merchant control panel is recovering. Some merchants may have been logged out and may need to log in again. API transaction processing has also stabilized. We are monitoring closely and will post another update once service is fully restored.
Oct 22, 12:15 CDT
Update - We are continuing to work on a fix for this issue.
Oct 22, 11:51 CDT
Identified - We have identified a possible service incident that may have impacted one or more functions of the Gateway for a brief moment. Some customers may have experienced service issues as a result. Our engineers are monitoring the current issues.
Oct 22, 11:47 CDT
Transaction Processing Issues
Resolved - This incident has been resolved.
Oct 22, 06:46 CDT
Monitoring - Card-present transactions recovered at 10:59 UTC after an upstream network connectivity issue. All gateway traffic was impacted 10:42–10:46 UTC; card-present transactions 10:42–10:59 UTC. We are monitoring for stability.
Oct 22, 06:10 CDT
Investigating - We are currently investigating an upstream network connectivity issue causing card-present transaction failures. All gateway traffic was impacted between 10:42 and 10:46 UTC. Card-not-present processing has recovered, while card-present transactions remain affected.

We will provide further updates as more information becomes available.
Oct 22, 05:57 CDT

Oct 21, 2026

OMNI Maintenance
Resolved - Maintenance on OMNI is complete and all services are operating normally. If you continue to have trouble with your web session, please log out and log back in or contact support.
Oct 21, 21:21 CDT
Identified - Our team is still working on maintenance for OMNI. Web sessions may continue to be interrupted until the work is complete. If your session drops, please wait a few minutes and log in again. Thank you for your patience.
Oct 21, 19:28 CDT
Investigating - We’re currently performing maintenance on OMNI. During this window, web sessions may be interrupted. If your session drops, please wait a few minutes and log in again.
Maintenance is expected to last about one hour. We’ll post an update here when it’s complete. Thank you for your patience.
Oct 21, 18:05 CDT

Oct 20, 2026

Increased error responses
Resolved - No additional 503 responses have occurred. Requests were impacted from 22:16 - 22:36 CDT.
Oct 20, 23:22 CDT
Monitoring - Engineers are monitoring an increase in HTTP 503 responses. Requests were impacted from 22:16 - 22:36 CDT.
Oct 20, 23:04 CDT
Intermittent Carrier Issues
Resolved - The connectivity issues affecting Gateway Services have been resolved, and all services have been operating normally.
Oct 20, 17:10 CDT
Monitoring - Connectivity has been restored and transactions are processing normally. Our engineers are closely monitoring connectivity and request processing to confirm that services are operating normally and remain stable.
Oct 20, 16:40 CDT
Identified - We are working to resolve the issue. Some customers may continue to experience intermittent connectivity, errors, or difficulty processing requests. We will provide further updates as remediation progresses.
Oct 20, 16:22 CDT
Investigating - We are investigating intermittent connectivity issues with upstream network carriers.
Oct 20, 16:16 CDT

Oct 19, 2026

Intermittent connectivity issues
Resolved - This incident has been resolved.
Oct 19, 22:44 CDT
Monitoring - From 03:03 to 03:09 UTC, an upstream network connectivity issue caused some merchants to see errors or timeouts on transactions. Service has recovered; we are monitoring
Oct 19, 22:20 CDT
Investigating - Since 03:02 UTC, some merchants may see errors or timeouts on transactions and gateway access.
Oct 19, 22:19 CDT
3D Secure (3DS) Transactions
Resolved - 3D Secure response times have been normal since 01:54 UTC. This incident is resolved
Oct 19, 21:55 CDT
Monitoring - 3D Secure response times returned to normal at 01:54 UTC. We're monitoring to confirm
Oct 19, 21:20 CDT
Update - The teams are actively in talks and we will provide an update as soon as possible.
Oct 19, 20:59 CDT
Identified - We have identified the source of the delays affecting 3D Secure transactions. The slowness is occurring with an external service used during 3D Secure authentication. We have escalated the issue to that partner. While this continues, some 3D Secure transactions may take longer than usual to complete, and a small number may time out or fail.

We are monitoring closely and will post another update as soon as we have more information.
Oct 19, 19:57 CDT
Investigating - Some 3D Secure (3DS) transactions are processing slowly and may be delayed or fail. We are investigating and will post an update when we have more information.
Oct 19, 19:09 CDT

Oct 18, 2026

Batch Settlement Delays on Fiserv (First Data)
Resolved - All files have been cleared successfully.
Oct 18, 00:13 CDT
Monitoring - Fiserv has completed their maintenance and connectivity has been restored. Pending settlement batches are being submitted, and we are monitoring to confirm that batches are settling as expected.
Oct 17, 23:30 CDT
Identified - Fiserv has confirmed that maintenance on their systems is causing delays in processing settlement batches for First Data platforms. As a result, affected merchants may experience delays in settlement and associated funding. We are in contact with Fiserv and will submit pending settlement batches as soon as their systems are available. We will provide further updates as remediation progresses.
Oct 17, 22:51 CDT

Oct 17, 2026

Batch Settlement Delays
Resolved - The delay affecting batch settlement has been resolved. Our engineers have confirmed that batches are settling as expected and settlement processing is operating normally.
Oct 17, 04:58 CDT
Identified - We have identified the cause of the delay affecting batch settlement and are working to resolve the issue. Some customers may continue to experience delays in settlement and associated funding. We will provide further updates as remediation progresses.
Oct 17, 02:54 CDT

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Worldpay APACS & AIB APACS – Settlement Delays
Resolved - The delay affecting batch settlement has been resolved.
Oct 15, 08:30 CDT
Monitoring - We are closely monitoring settlement processing to confirm that batches are settling as expected and the service remains stable.
Oct 15, 08:19 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 15, 06:48 CDT
Investigating - We are currently investigating an issue affecting settlement processing for Worldpay APACS and AIB APACS. As a result, affected merchants may experience delays in receiving funding. Our engineers are investigating the issue and will provide further updates as more information becomes available.
Oct 15, 02:13 CDT

Oct 14, 2026

No incidents reported.

Oct 13, 2026

3D Secure authentication issues
Resolved - The fix has held since 03:20 UTC and 3D Secure authentication is operating normally. This incident is resolved.
Oct 13, 01:29 CDT
Monitoring - A fix has been implemented for the 3D Secure authentication issues affecting a subset of customers. We are monitoring the results to confirm that authentication is completing successfully. We will post another update once we’ve confirmed the issue is fully resolved.
Oct 12, 23:17 CDT
Update - We are continuing to investigate this issue.
Oct 12, 21:45 CDT
Investigating - 3D Secure authentication is experiencing issues for a subset of customers. We are working with our 3DS provider and will post an update as soon as we have more information.
Oct 12, 19:26 CDT

Oct 12, 2026

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Worldpay eCommerce (formerly Litle) Processing
Resolved - We have observed no further errors. Processing is now back to normal performance.
Oct 8, 12:52 CDT
Investigating - We are currently monitoring connectivity on the Worldpay eCommerce platform which has been experiencing timeouts since 09:46 PST.
Oct 8, 11:57 CDT
Batch Settlement Delays
Resolved - This incident has been resolved.
Oct 8, 09:01 CDT
Update - We are continuing to work on a fix for this issue.
Oct 8, 06:00 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 8, 06:00 CDT
Investigating - We are currently investigating an issue affecting settlement processing for First Data Merchant Solutions (Rapid Connect). Some merchants may experience delays in receiving funding as a result. We are investigating the issue and will provide further updates as more information becomes available.
Oct 8, 04:30 CDT
Incident History Powered by Atlassian Statuspage